Frequently Asked Questions


I'm busy.  How many appointments do I need to make with you?

We know how busy life can get and so we aim to be respectful of your time.  Instead of having you come to our studio multiple times, you'll be able to select your furbaby's artwork right after his or her portrait session.

Here's how it goes:

  • Phone consultation to discuss what you are looking for in your pet's portraits and how to prepare for his or her session.

  • 60-90 minute studio portrait session.

  • 45-60 minute same day ordering session where you select the artwork you love.

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How soon can I come in for a session?

We’re typically booked 4-6 weeks in advance and offer some evening and Saturday appointments for your convenience.  Studio sessions are available all year around.



Sessions are customised to each client and therefore pricing varies depending on what you're wanting.  As a guideline, expect to spend a minimum of $600 on your artwork, with the average investment being $2300 per session.  Visa and MasterCard are accepted and you can talk to us about payment plans.


What should I bring?

We'll discuss this during our phone consultation, but if your pet has a favourite toy or blanket that will help him or her to relax, you're welcome to bring it along.


Can I be in the portraits with my pet?

Of course!  Our pets are part of the family and we encourage you to be in some of the portraits with them. 


Do I need to have my pet professionally groomed?

We don't require that you take your pet to a groomer prior to your session and a nice brush can make their coat shine, but when you're thinking about artwork for your home decor, it helps to pamper your pet and have him or her looking beautiful for the portrait session.  Let us know if you'd like recommendations for a professional groomer.


Do you have any other questions or are you ready to turn your pet into a work of art?  Call or send us an email - we’re happy to guide you through the steps to having your own LupinBay Portrait.